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العربية
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Council of Cooperative Health Insurance
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Insureds
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Complains Communication Guide
اسم الموظف
مسمى الوظيفة
رقم الهاتف
Dr. Mohamed A. Al-Nuaim
Director, HCP Accreditation Department
234
Mishaal N. Al-Otaibi
Accreditation Employee
262
Dr. Mohamed H. Al-Toukhi
Deputy Director, Accreditation and Follow - up Department
243
Saleh Abbasi
Secretary
232
Shabab H. Al-Otaibi
Head of Division HCP Accreditation in Private Sector
251
Fahad S. Al-Shahrany
Head of Division HCP Accreditation in Public Sector
250
Abdulrahman H. Al-Mazroa
Head of Division HCP Relationship
245
Abdulaziz F. Al-Julaihim
Accreditation Employee
246
Mohammed S. Al-Mohimed
Accreditation Employee
277
Khalid Al-Zahrani
Accreditation Employee
334
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Insureds
Currently selected
Inquire about insurance status
Inquire about health facility
The insured's rights under regulations
Employer duties under the rules
Complains
FAQ
1. What the limits of insurance coverage?
2. Can a policyholder upgrade insurance coverage to cover other diseases?
3. What is meant by deduction/payment sharing?
4. Who is responsible for paying the deduction/payment sharing when receiving healthcare services, and what are the exceptions?
5. What is the period necessary for insurance companies to respond to approve treatment requests?
6. Does the CCHI policy cover claims arising from congenital deformities?
7. Does the policy cover psychological cases?
8. How is insurance for people with chronic diseases carried out?
9. What is the maximum benefit limit?
10. Is the employment contract concluded between the employer and employee enough to determine the marital status of the latter?
11. Is the employer obliged to provide insurance for their employee’s wife who entered the Kingdom through a visit visa?
12. Is the baby covered by insurance as of the first day of insurance for the insured, whether she is an employee or a dependent?
13. Is insurance linked with the employee’s renewal of residence permit (Iqama)?
14. Does the cooperative health insurance policy cover a vehicle accident caused by the (insured driver) who is 14 years old (i.e. who does not have a driving license)?
15. Has the cooperative health insurance policy determined a certain age limit which the sponsor or employer has to adhere to in insuring its staff?
16. What are the cases which the employer can use to cancel the insurance policy for expat employees?
17. Does the cooperative health insurance policy cover vision correction operations (Laster, Lasik)?
18. Is an employer entitled to cancel the health insurance policy for non-Saudi workers who do now show up at work?
19. Will outside doctor costs be covered by the cooperative health insurance policy?
20. Does insurance cover hepatitis?
Communication
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