Service description

The insured member or the employer can submit an upload/update complaint without the need to visit the Council office. The response will take 3 working days if the needed documents and information are completed


Service Link​

How to use

1- ​Click the button to access the E-service
2- Search and select the company where you are insured
3- Add a username/password or continue as a guest
4- You can file a complaint for you or on behalf of a first degree relative or a group
5- Fill your information as a complaint owner
6- If the benefeciary is someone else, fill the benefeciary info
7- If the benefeciary is a group:
8- Fill the info for each person seperately by clicking the "Add" button
9-  Upload an excel sheet if the group has more than 10 members
10- If the complaint is related to a previous closed complaint, add the number of the previous complaint
11- Fill the complaint details clearly
12- Upload a scan of supporting Documents ()
13- Review the filled application again. Wrong information can cause request cancellation or delay
14- Press Submit

Last Update : 7/25/2017 1:11 PM