The insured member or any of the insurance parties can submit a complaint against CCHI electronically without the need to visit the Council office.
This request is completed within 10 working days if the needed documents and information are completed
Service Link
How to use
1- Click the button to access the E-service2- Add a username/password or continue as a guest3- Select the reason for the complaint4- You can file a complaint for you or on behalf of a first degree relative or a group 5- Fill your information as a complaint owner6- If the benefeciary is someone else, fill the benefeciary info7- If the benefeciary is a group, fill the info for each person seperately by clicking the "Add" button 8- If the complaint is related to a previous closed complaint, add the number of the previous complaint 9- Fill the complaint details clearly10- Upload a scan of supporting Documents (if any)11- Review the filled application again. Wrong information can cause request cancellation or delay12 Press Submit
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